Bilingual Telesales Agent (Current / Existing Customers) (AHK 15-002)

About the Company

Our client provides business and professional people with imprinted pens, pencils and other specialty items for their office and advertising needs. Through mail order marketing of their products they have successfully attained a reputation for quality within the writing instruments industry.

Temporary contract

You will be required to sell a range of products to existing customers through outbound telephone calling. In doing so, they will provide the customers with a professional and courteous service, whilst establishing long-term customer relationships.


  • Phoning customers from existing customer database and generating increased sales
  • Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets
  • Calling customers from existing mail orders received
  • Entering orders on database and Up-selling live to customers
  • Strengthen existing relationship with its high-value customers
  • Participation in product projects when required
  • Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products
  • Verifying the order and customer details on-line
  • Any other duties/projects as directed by Senior Management


  • Minimum of 1 year experience in sales, building relationships with key decision makers
  • Telesales experience preferred
  • Skilled negotiator
  • Have the ability to maintain professionalism under pressure
  • An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills
  • Self-motivated and goal oriented
  • Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization
  • Be a good team player
  • Fluency in German and good English
  • Fluency in one or more of the following languages is advantageous: Swedish, Danish, Finnish, Norwegian, Japanese


  • Paid Holidays
  • Parking
  • Relocation package, the company pay for flight ticket to come to Ireland up to €150 with 2/3 night’s accommodation 
  • Bonus 
  • Vouchers 
  • Staff discount 
  • Sports & Social Club

Location: Dundalk

Application: Please send two copies of your CV (second copy with your name on it, but personal details section blank), your certificates and cover letter to: 


We are looking forward to receiving your application under the reference number AHK 15-002.