Current Vacancies

Location: Kilkenny (Full-Time, Permanent)

Bausch + Ströbel Ireland is actively seeking a dynamic addition to its team! As an integral part of our international family business, with over 50 years of excellence in the pharmaceutical industry, we are on the lookout for a dedicated Service Account Manager to manage our local customer service team.

Your Responsibilities:

As a Service Account Manager, you will serve as the primary point of contact for our valued customers within the target market, playing a pivotal role in advising, supporting, and fostering their development. Your primary duty will be to ensure an unparalleled service experience for our customers. This involves advising and supporting our customers, as well as coordinating all customer service activities between the customer, specialist departments in Ireland, and those at our head office in Germany.

• Act as the first point of contact for all customer inquiries post a successful SAT (Site Acceptance Test), involving relevant departments at the site and head office.
• Assume responsibility for customer satisfaction, support, and development.
• Engage in active service sales and lifecycle consultancy, including follow-up on quotations.
• Negotiate and finalize contracts (e.g., SLA).
• Serve as an external escalation point for all customer concerns, initiating internal actions and escalations as necessary.
• Capture and communicate customer and market requirements to Service Product Management.
• Support sales in general service-specific issues, such as URS handling, contract management for new machine projects, and presenting the service product portfolio.
• Conduct regular customer visits.
• Participate in trade fairs, encompassing preparation, active participation, and follow-up.
• Ensure the achievement of annual target order intake and planned revenue increases.
• Act as an extended project team member for new machine projects, particularly during the installation phase.
• Collaborate closely with customer service staff at the head office.
• Provide coaching and technical support to local colleagues (e.g., Customer Service Administrator).

Your Qualifications:

• Completed technical studies or equivalent knowledge (e.g., technical business economist).
• Previous experience in customer service within (specialised) mechanical engineering is advantageous.
• Strong customer focus with an affinity for customer service.
• Excellent communication and negotiation skills.
• Confidence in customer interactions.
• Organisational skills and the ability to efficiently coordinate all customer concerns.
• Willingness to travel for business.
• Team player with the ability to work in an international environment.
• Business fluency in English (German language skills are an advantage).

At Bausch + Ströbel, you can expect flat hierarchies, challenging projects, and a supportive working environment. We offer flexible working hours, opportunities for remote work, social benefits, and individual skills development.

If you are a proactive, sales-oriented individual with technical expertise and are interested in a multifaceted position within a dynamic environment, we welcome your application. Please send your CV and a cover letter to jutta.jennings@german-irish.ie

 Please submit your application in English.

Bausch + Ströbel Ireland is an equal opportunity employer.

Location: Kilkenny (Full-Time, Permanent)

Bausch + Ströbel  is looking for reinforcement for its team! As part of an international family business with more than 50 years of experience in the pharmaceutical industry, we are looking for a dedicated Field Service Engineer to support the local customer service team in a variety of activities related to our customers.

Your Responsibilities:

To ensure prompt and flexible support for machinery at customer sites, we are establishing and expanding a dedicated team of service technicians.

• Perform installations, commissioning, maintenance, troubleshooting, and modifications in accordance with customer requirements and established standards.
• Effectively communicate challenges to technical support and implement on-site workarounds.
• Conduct operator training and offer assistance to customers during production and shutdowns.
• Foster ongoing customer satisfaction by addressing recurring issues.
• Collaborate with the sales department to identify sales opportunities and actively participate in trade shows.

Your Qualifications:

• Completed technical training as a mechatronics engineer, industrial mechanic, electronics engineer, or possess comparable knowledge and skills.
• Substantial experience as a service engineer with a focus on complex specialized machinery.
• Proficiency in English is mandatory.
• Willingness to travel up to 20%, demonstrating high flexibility, personal responsibility, and the ability to work under pressure.
• Following a familiarization period in Germany, Ilshofen, the service assignment can be conducted remotely. The training period spans approximately 3-6 months, contingent on experience.

Why Bausch + Ströbel:

At Bausch + Ströbel, we offer a workplace characterized by flat hierarchies, challenging projects, and a supportive atmosphere. Our commitment to your success includes benefits such as flexible working hours, a company car, social benefits, and individual skills development.

If you are a proactive individual with technical expertise seeking a diverse role in a dynamic environment, we eagerly anticipate receiving your application. Kindly submit your CV and cover letter to jutta.jennings@german-irish.ie

Please submit your application in the English language.

Bausch + Ströbel Ireland is an equal opportunity employer.

Location: Wexford, Ireland (Full-Time, Permanent)

Our esteemed client is a trailblazing integrated PV specialist, leading the charge in the renewable energy sector. With a robust portfolio exceeding 1GW across 300 power plants, they stand tall as one of Europe's foremost independent service providers for PV system management. Their dedicated focus in Ireland revolves around delivering top-tier operation & maintenance and engineering services within the burgeoning PV sector. Beyond these shores, our client is a dynamic force, engaged in project development for utility-scale PV plants and operating as an EPC.

As the horizon expands with the introduction of O&M services in the Irish market, we seek a motivated individual to spearhead the representation and management of our new Irish entity. In this pivotal role, you will collaborate closely with our headquarters in Hamburg, Germany, as well as local partners in Ireland. Your responsibilities will span customer liaison, support in office setup, team building, and establishing a strong market presence. Alongside enticing benefits and competitive remuneration, you will find yourself supported by a stalwart company armed with profound expertise in PV operations and a track record of successful market expansions — a perfect platform to showcase your entrepreneurial prowess.

Your Responsibilities:

• Represent Ireland: Assume the role of Country Manager or Managing Director for the local entity.
• Identify Opportunities: Scout new O&M opportunities and lead contract negotiations in tandem with the Business Development team in Hamburg.
• Strategic Collaboration: Work closely with the German headquarters to define and implement business strategy, operational processes, and the IT system landscape.
• Team Building: Establish and nurture the team, collaborating with local service providers and the HR team in Hamburg.
• Business Oversight: Manage the burgeoning O&M business, encompassing Key Account Management and overall operational supervision.
• Coordination Mastery: Oversee the coordination of technicians, service partners, and other service providers.
• Structural Foundations: Establish reporting and documentation structures tailored to the needs of the Irish entity.
• Office Setup: Create office structures and processes for seamless administrative tasks.
• Safety Implementation: Define and implement Health & Safety standards, including compliance with specific customer requirements.
• Procurement Leadership: Build a network of suppliers, establish a procurement network, and actively support tender processes.

Your Profile:

• Industry Expertise: Several years of hands-on experience within the solar-PV industry in Ireland.
• Leadership Acumen: Proven experience in building teams, businesses, or business units in dynamic environments.
• Autonomous Drive: A self-driven work ethic coupled with the ability to thrive in cross-functional and geographically diverse teams.
• Action-Oriented: A hands-on mentality with a Bachelor's or Master's degree in Industrial Engineering, Renewable Energies, Business Management, or a related field.
• Safety Credentials: Holder of Safe Pass and work certificates for works in an electrical environment, if possible.
• Global Mindset: Ability and willingness to work in a fast-growing, international environment.
• Communication Skills: Excellent English communication skills, both written and verbal.
• Industry Passion: A genuine interest in the renewable energies sector and a keen awareness of current market trends.
• Location: Based in or around Wexford.

What We Offer:

• Exciting Projects: Engage in stimulating projects within a future-oriented growth market.
• Flexibility: Benefit from flexible working hours.
• Team Dynamics: Join a dynamic team with flat hierarchies.
• Competitive Package: Enjoy a competitive remuneration package.
• Well-Being: Access a private medical and life assurance scheme.
• Financial Security: Contribute to a pension scheme.
• Mobility: Company car provided.

Interested? We eagerly await your comprehensive application, inclusive of your availability and salary expectations. Kindly submit your application by forwarding your CV and motivation letter to jutta.jennings(at)german-irish.ie

Please submit your application in the English language.

The Embassy of the Federal Republic of Germany is seeking to recruit an Assistant in Passport and Visa matters for the Legal and Consular Section

Start of employment: 1st September 2024

Responsibilities will include:

- Acceptance and IT supported processing of passport and visa applications up to the decision-making stage

- Advising customers at the counter - Providing verbal and written information

- Correspondence with authorities in Germany and Ireland

Applicants should have the following qualifications and experience:

- Very good knowledge of German and English (spoken and written)

- Leaving Certificate / Abitur or equivalent

- Several years of professional experience preferred – preferably in the field of administration and/or passport and visa matters

- Willingness to become operational and familiar with job-specific IT programs

- Ability to work in a team and under pressure with a focus on customer service

- Strong communication and intercultural skills

Due to increased customer volume during peak travel periods (public holidays, school holidays and immediately preceding days) a basic willingness to take personal vacation in a counter-cyclical manner is expected.

This position is full time with presently 39 hours per week. The monthly salary at entry level will be 3.071,- EURO gross.

Occasionally flexible work hours are required. The Embassy is an equal opportunities employer.

Please send your application in German with the following documents

- Cover Letter

- CV in German and English

- Educational and professional certificates

by 5 August 2024 by email only to the Embassy of the Federal Republic of Germany: RK-S1@dubl.diplo.de

Please note that only complete applications will be considered. Depending on the volume of applications, the Embassy may only contact those applicants who will be invited to an inperson interview.